免費配送及日本自取 即刻輕松擁有日本eSIM !

You can use the Japan Tourist SIM in any unlocked device that is compatible with physical SIM cards, and supports the 3G or 4G Band 1 (2100MHz) frequency - this includes phones, tablets, portable hotspots or routers.

Note: There are currently known issues with the Google Pixel handset range that primarily appear to affect the non-Japanese versions of these devices. Reports indicate that this issue can lead to frequent connection drops / intermittent issues with certain services and so (as we cannot take responsibility for device issues of this kind) we would recommend that you avoid these particular handsets when using our services.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM card from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with the Japan Tourist SIM.

How do you know if your device is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your device is unlocked, please contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

What Size Is the SIM Card?
Our SIM is multi-size to fit any device (Nano / Micro / Standard) - no need to worry about which SIM size you need.

Our SIM is multi-size to fit any device (Nano / Micro / Standard) - no need to worry about which SIM size you need.

You get unlimited 4G LTE data to use throughout Japan. There's no need to worry about running out of data - or needing to top-up - your data is fast and unlimited for 8 days from first use.

Fair Usage Policy
Data is totally unlimited. 4G LTE speeds are available whenever possible. Please note, however, that data speeds may be restricted during busy times or if large amounts of data are used.

For more information please visit our support page - Fair Usage Policy - Mobal Japan Tourist SIM Support

Some of our services support tethering/hotspot use, however, we cannot guarantee that this feature will work with all devices/operating systems.
To find out more about tethering please visit our support page Creating a Hotspot / Tethering - Mobal Japan Unlimited Support.

No; activation is automatic when your SIM first connects to the mobile network in Japan. Just enter the APN settings into your device and use it! (simple instructions provided)

Sometimes, between the hours of 10pm Tuesday to 9am Wednesday (Japan Time) the network will undergo system maintenance. This could mean that if you try to use your SIM card for the first time during this period, you may not be able to connect. Also, you may not be able to connect to the network immediately after maintenance due to congestion. If that's the case, we'd suggest waiting a short time before attempting to connect to the network again.

The Japan Tourist SIM is data-only. If you wish to make calls/send texts, you can use Facetime, Skype, Viber, etc. If you need a proper Japanese phone number, please check out our Japan Unlimited SIM card.

Our Mobal Japan eSIMs only work in Japan. They will not work in any other countries.

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch.

You can use the Japan Tourist SIM in any unlocked device that is compatible with physical SIM cards, and supports the 3G or 4G Band 1 (2100MHz) frequency - this includes phones, tablets, portable hotspots or routers.

Note: There are currently known issues with the Google Pixel handset range that primarily appear to affect the non-Japanese versions of these devices. Reports indicate that this issue can lead to frequent connection drops / intermittent issues with certain services and so (as we cannot take responsibility for device issues of this kind) we would recommend that you avoid these particular handsets when using our services.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM card from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with the Japan Tourist SIM.

How do you know if your device is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your device is unlocked, please contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

Our SIM is multi-size to fit any device (Nano / Micro / Standard) - no need to worry about which SIM size you need.

You get unlimited 4G LTE data to use throughout Japan. There's no need to worry about running out of data - or needing to top-up - your data is fast and unlimited for 16 days from first use.

Fair Usage Policy
Data is totally unlimited. 4G LTE speeds are available whenever possible. Please note, however, that data speeds may be restricted during busy times or if large amounts of data are used.

For more information please visit our support page - Fair Usage Policy - Mobal Japan Tourist SIM Support

Some of our services support tethering/hotspot use, however, we cannot guarantee that this feature will work with all devices/operating systems.
To find out more about tethering please visit our support page Creating a Hotspot / Tethering - Mobal Japan Unlimited Support.

No; activation is automatic when your SIM first connects to the mobile network in Japan. Just enter the APN settings into your device and use it! (simple instructions provided)

Sometimes, between the hours of 10pm Tuesday to 9am Wednesday (Japan Time) the network will undergo system maintenance. This could mean that if you try to use your SIM card for the first time during this period, you may not be able to connect. Also, you may not be able to connect to the network immediately after maintenance due to congestion. If that's the case, we'd suggest waiting a short time before attempting to connect to the network again.

The Japan Tourist SIM is data-only. If you wish to make calls/send texts, you can use Facetime, Skype, Viber, etc. If you need a proper Japanese phone number, please check out our Japan Unlimited SIM card.

Our Mobal Japan eSIMs only work in Japan. They will not work in any other countries.

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch.

You can use the Japan Tourist SIM in any unlocked device that is compatible with physical SIM cards, and supports the 3G or 4G Band 1 (2100MHz) frequency - this includes phones, tablets, portable hotspots or routers.

Note: There are currently known issues with the Google Pixel handset range that primarily appear to affect the non-Japanese versions of these devices. Reports indicate that this issue can lead to frequent connection drops / intermittent issues with certain services and so (as we cannot take responsibility for device issues of this kind) we would recommend that you avoid these particular handsets when using our services.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM card from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with the Japan Tourist SIM.

How do you know if your device is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your device is unlocked, please contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

Our SIM is multi-size to fit any device (Nano / Micro / Standard) - no need to worry about which SIM size you need.

You get unlimited 4G LTE data to use throughout Japan. There's no need to worry about running out of data - or needing to top-up - your data is fast and unlimited for 31 days from first use.

Fair Usage Policy
Data is totally unlimited. 4G LTE speeds are available whenever possible. Please note, however, that data speeds may be restricted during busy times or if large amounts of data are used.

For more information please visit our support page - Fair Usage Policy - Mobal Japan Tourist SIM Support

Some of our services support tethering/hotspot use, however, we cannot guarantee that this feature will work with all devices/operating systems.
To find out more about tethering please visit our support page Creating a Hotspot / Tethering - Mobal Japan Unlimited Support.

No; activation is automatic when your SIM first connects to the mobile network in Japan. Just enter the APN settings into your device and use it! (simple instructions provided)

Sometimes, between the hours of 10pm Tuesday to 9am Wednesday (Japan Time) the network will undergo system maintenance. This could mean that if you try to use your SIM card for the first time during this period, you may not be able to connect. Also, you may not be able to connect to the network immediately after maintenance due to congestion. If that's the case, we'd suggest waiting a short time before attempting to connect to the network again.

The Japan Tourist SIM is data-only. If you wish to make calls/send texts, you can use Facetime, Skype, Viber, etc. If you need a proper Japanese phone number, please check out our Japan Unlimited SIM card.

Our Mobal Japan eSIMs only work in Japan. They will not work in any other countries.

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch.

You can use the Japan Unlimited SIM in any unlocked phone that takes a physical SIM card and supports the 3G or 4G Band 1 (2100MHz) frequency.

Note: iPhone 14 & 15 devices purchased in the USA don't accept physical SIM cards; so are incompatible with our service. All other iPhone models will work fine, as well as iPhone 14 & 15 devices that are bought outside the USA.

Note: There are currently known issues with the Google Pixel handset range that primarily appear to affect the non-Japanese versions of these devices. Reports indicate that this issue can lead to frequent connection drops / intermittent issues with certain services and so (as we cannot take responsibility for device issues of this kind) we would recommend that you avoid these particular handsets when using our services.

What does "unlocked" mean?
If your phone is "unlocked", it means that it can work with a SIM card from any network. If your phone is "locked", it is restricted to work only on your regular carrier's network. Your phone must be "unlocked" to work with the Japan Unlimited SIM.

How do you know if your device is unlocked?
If you purchased your phone as an "unlocked" or "SIM Free" phone from a retailer such as Amazon, then your phone is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your phone directly from your carrier (AT&T, T-Mobile, etc.), your phone is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your phone is unlocked, simply contact the retailer where you purchased your phone from.

My device is locked. What can I do?
If your phone is locked, it may be possible to get it unlocked - simply ask your provider about this.

Our SIM is multi-size to fit any device (Nano / Micro / Standard) - no need to worry about which SIM size you need.

Data is fast, free and unlimited, you get 7GB of 4G LTE data per month. If you use more than 7GB, your data speed will be reduced to a maximum of 200 kilobits per second. These reduced speeds may not be sufficient for streaming music or video, but they should be fine for most data activities, such as web browsing, emailing, posting to Facebook, Whatsapp messaging, etc. In fact, it's great for all those things you need to do to make your friends and family at home jealous of your trip!

Your 7GB high speed data allowance will be reset on the 1st of each month. Therefore, if you are using your SIM from October 20th until November 19th, you will actually get 14GB of data (7GB in each calendar month!).

Some of our services support tethering/hotspot use, however, we cannot guarantee that this feature will work with all devices/operating systems.
To find out more about tethering please visit our support page Creating a Hotspot / Tethering - Mobal Japan Unlimited Support.

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch rather than paying extra for traditional voice calls & texts.

Your voicemail service will be automatically set-up for you when you activate your SIM. Voicemail is easy to use! Simple instructions are included in your package.

Yes, the Japan Voice + Data eSIM service supports SMS text messages.
Note, as with all SMS services, your messages can be delayed, corrupted or on occasion, fail to send. If your message is urgent, we would always recommend that you place a phone call rather than sending a text message.

Our Mobal Japan eSIMs only work in Japan. They will not work in any other countries.

You can use the Japan Unlimited SIM in any unlocked phone that takes a physical SIM card and supports the 3G or 4G Band 1 (2100MHz) frequency.

Note: iPhone 14 & 15 devices purchased in the USA don't accept physical SIM cards; so are incompatible with our service. All other iPhone models will work fine, as well as iPhone 14 & 15 devices that are bought outside the USA.

Note: There are currently known issues with the Google Pixel handset range that primarily appear to affect the non-Japanese versions of these devices. Reports indicate that this issue can lead to frequent connection drops / intermittent issues with certain services and so (as we cannot take responsibility for device issues of this kind) we would recommend that you avoid these particular handsets when using our services.

What does "unlocked" mean?
If your phone is "unlocked", it means that it can work with a SIM card from any network. If your phone is "locked", it is restricted to work only on your regular carrier's network. Your phone must be "unlocked" to work with the Japan Unlimited SIM.

How do you know if your device is unlocked?
If you purchased your phone as an "unlocked" or "SIM Free" phone from a retailer such as Amazon, then your phone is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your phone directly from your carrier (AT&T, T-Mobile, etc.), your phone is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your phone is unlocked, simply contact the retailer where you purchased your phone from.

My device is locked. What can I do?
If your phone is locked, it may be possible to get it unlocked - simply ask your provider about this.

Our SIM is multi-size to fit any device (Nano / Micro / Standard) - no need to worry about which SIM size you need.

Data is fast, free and unlimited, you get 7GB of 4G LTE data per month. If you use more than 7GB, your data speed will be reduced to a maximum of 200 kilobits per second. These reduced speeds may not be sufficient for streaming music or video, but they should be fine for most data activities, such as web browsing, emailing, posting to Facebook, Whatsapp messaging, etc. In fact, it's great for all those things you need to do to make your friends and family at home jealous of your trip!

Your 7GB high speed data allowance will be reset on the 1st of each month. Therefore, if you are using your SIM from October 20th until November 19th, you will actually get 21GB of data (7GB in each calendar month!).

Some of our services support tethering/hotspot use, however, we cannot guarantee that this feature will work with all devices/operating systems.
To find out more about tethering please visit our support page Creating a Hotspot / Tethering - Mobal Japan Unlimited Support.

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch rather than paying extra for traditional voice calls & texts.

Your voicemail service will be automatically set-up for you when you activate your SIM. Voicemail is easy to use! Simple instructions are included in your package.

Yes, the Japan Voice + Data eSIM service supports SMS text messages.
Note, as with all SMS services, your messages can be delayed, corrupted or on occasion, fail to send. If your message is urgent, we would always recommend that you place a phone call rather than sending a text message.

Our Mobal Japan eSIMs only work in Japan. They will not work in any other countries.

You can use the Japan Unlimited SIM in any unlocked phone that takes a physical SIM card and supports the 3G or 4G Band 1 (2100MHz) frequency.

Note: iPhone 14 & 15 devices purchased in the USA don't accept physical SIM cards; so are incompatible with our service. All other iPhone models will work fine, as well as iPhone 14 & 15 devices that are bought outside the USA.

Note: There are currently known issues with the Google Pixel handset range that primarily appear to affect the non-Japanese versions of these devices. Reports indicate that this issue can lead to frequent connection drops / intermittent issues with certain services and so (as we cannot take responsibility for device issues of this kind) we would recommend that you avoid these particular handsets when using our services.

What does "unlocked" mean?
If your phone is "unlocked", it means that it can work with a SIM card from any network. If your phone is "locked", it is restricted to work only on your regular carrier's network. Your phone must be "unlocked" to work with the Japan Unlimited SIM.

How do you know if your device is unlocked?
If you purchased your phone as an "unlocked" or "SIM Free" phone from a retailer such as Amazon, then your phone is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your phone directly from your carrier (AT&T, T-Mobile, etc.), your phone is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your phone is unlocked, simply contact the retailer where you purchased your phone from.

My device is locked. What can I do?
If your phone is locked, it may be possible to get it unlocked - simply ask your provider about this.

Our SIM is multi-size to fit any device (Nano / Micro / Standard) - no need to worry about which SIM size you need.

Data is fast, free and unlimited, you get 7GB of 4G LTE data per month. If you use more than 7GB, your data speed will be reduced to a maximum of 200 kilobits per second. These reduced speeds may not be sufficient for streaming music or video, but they should be fine for most data activities, such as web browsing, emailing, posting to Facebook, Whatsapp messaging, etc. In fact, it's great for all those things you need to do to make your friends and family at home jealous of your trip!

Your 7GB high speed data allowance will be reset on the 1st of each month. Therefore, if you are using your SIM from October 20th until November 19th, you will actually get 28GB of data (7GB in each calendar month!).

Some of our services support tethering/hotspot use, however, we cannot guarantee that this feature will work with all devices/operating systems.
To find out more about tethering please visit our support page Creating a Hotspot / Tethering - Mobal Japan Unlimited Support.

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch rather than paying extra for traditional voice calls & texts.

Your voicemail service will be automatically set-up for you when you activate your SIM. Voicemail is easy to use! Simple instructions are included in your package.

Yes, the Japan Voice + Data eSIM service supports SMS text messages.
Note, as with all SMS services, your messages can be delayed, corrupted or on occasion, fail to send. If your message is urgent, we would always recommend that you place a phone call rather than sending a text message.

Our Mobal Japan eSIMs only work in Japan. They will not work in any other countries.

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIMs to prevent fraudulent usage. If you are picking up your eSIM in Japan, you can simply show your passport when you collect. If you choose delivery, you must upload your ID before shipping. Check out our Shipping & Pick-up Options to find the right choice for you.

Be assured that we are committed to protecting your security for the lifetime of your service with us. Your ID information is thoroughly encrypted and securely stored.